Infosense was set up in February 2001 to offer IT consulting and outsource solutions to UK SME. Several years on Infosense has over 100 employees in 3 offices around the world with over 250 full time contract workers based in India.

Over 35% of Infosense employees have been with the company for over 7 years. Two of them for over 10 years. Over 98% of clients continue to support Infosense from the date they started using our services.

Infosense business consultants are experienced in the spheres of business process outsource and IT enabled services. Focusing on systems and processes, Infosense provides solutions that ensure greater management control with improved transparency and accountablility through the implementation of proven systems and software. From consultation and system analysis to outsourced solutions and software development, Infosense takes care of it all.

The Infosense Mission

"To provide all SME regardless of scale of operation with an agile, quality back-office environment for the purpose of delivering support services seamlessly and efficiently with a goal to significantly reduce overhead whilst improving quality and productivity"

The Infosense Vision

"To become a global leader recognized for quality service, integrity and value, in the provision of support services to businesses offering low cost alternatives accessible through established technologies." 

Infosense Values

Infosense has a clear vision and a common ethos for commercial success. We have strong convictions about how we conduct our business. We take pride in our transparent relationships with clients. Out work ethic embodies our goals and guides our actions.

Customer Intimacy
The primary focus of our business is to create long-term partnerships with customers for whom we are driven to achieve greater sustained profitability.

Integrity
We believe that transparency and integrity are essential characteristics of any long lasting business relationship.

Quality
We believe that quality is a pre-requisite to increased profits both for our customers and ourselves.

Dependability
We believe that reliability, consistency and dependability are unbreakable value propositions.

Our Quality Policy

Infosense is committed to total client satisfaction by delivering quality services on time at competitive prices. We believe that quality lies in continuous improvement and applies not only to a single department but extends to all functions of our company, hence our specifics are:

 - Understanding and responding to client needs by establishing clear and effective communication.

 - Effective planning of activities for timely delivery of services and information.

 - Providing better services and support at all times.

 - Establishing formal systems for Quality Assurance and improvement with special emphasis on “in-process control”.

 - Establishing formal systems for quality criteria for sub-contractors, guiding, educating and securing their continual participation in our quality improvement programme.

 - Building a committed workforce through education, motivation and involvement of all employees in fulfilment of our mission and vision.